Chainmail / Support

Here to help.

Questions about Chainmail Messenger, your account, messages or calls? Reach us by email.

Help with account access

Tell us which screen you are on and any error message you see. Never send your password, sign-in codes, or wallet recovery phrase.

Report a problem

Include your device model, iOS or Android version, Chainmail version, and the steps that led to the problem. If you attach a screenshot, hide private messages and personal information first.

Delete your account

In the Chainmail mobile app, open Settings, choose Delete Account, and follow the confirmation steps. If you cannot access your account, email us to request account deletion.

Request account deletion by email